Huifeng Su [hway-fong soo] [苏汇丰]
Hello! I am an Assistant Professor in the Supply Chain and Operations Department at the Carlson School of Management, University of Minnesota.
My research evaluates and improves the efficiency, quality, and equity of health and human services to advance societal well-being. Leveraging both structured and unstructured data, I adapt causal inference and machine learning methods to specific operational contexts to generate actionable insights.
I received my Ph.D. in Operations Management from Yale University, where I was fortunate to be co-advised by Prof. Lesley Meng and Prof. Edieal J. Pinker. I completed my BEng at the University of Wisconsin–Madison, with majors in Industrial & Systems Engineering and Computer Sciences.
Selected research
- Working PaperReuniting Forcibly Separated Families Through Shared Memories with Machine Learning Link2025Winner, INFORMS Data Mining Best Applied Paper Award, 2025.
Winner, INFORMS Social Media Analytics Best Student Paper Award, 2025.
Funding awarded by Tsai Center for Innovative Thinking at Yale, 2025. - Working PaperCrisis at the Core: The Ripple Effects of Critical Incidents on Emergency Department Physician Productivity and Work Style Link2025Accepted for Empirical Research in Operations Management Workshop, 2025.
- Working PaperEmergency Department Boarding: Quantifying the Impact of ED Boarding on Patient Outcomes and Downstream Hospital Operations Link2024
- JAMA Network OpenSociodemographic Disparities in Queue Jumping for Emergency Department Care LinkJAMA Network Open, 2023Media coverage: The New York Times, Becker’s Hospital Review, Yale Insights